Shipping policy
Shipping Policy – Zorvo.live
At Zorvo.live, we are dedicated to delivering your orders quickly and efficiently across the United Arab Emirates (UAE). This Shipping Policy outlines our shipping process, timelines, and important details.
1. Order Processing Time
All orders are processed within 1–3 business days after confirmation. Orders are not processed or shipped on Sundays or public holidays.
2. Delivery Time
Once shipped, orders are typically delivered within 3–7 business days across the UAE. Delivery times may vary depending on your location and external factors.
3. Shipping Charges
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Standard Shipping: Free or calculated at checkout (depending on promotion)
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Cash on Delivery (COD): Additional charges may apply
4. Order Tracking
Once your order is shipped, you will receive a tracking number via email or WhatsApp. You can use this to track your shipment in real time.
5. Delivery Delays
While we strive to deliver on time, delays may occur due to:
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High order volumes
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Courier delays
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Weather conditions or unforeseen circumstances
Zorvo.live is not responsible for delays caused by third-party courier services.
6. Incorrect Address
Please ensure your shipping address is correct at the time of order. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.
7. Failed Delivery Attempts
If delivery fails due to unavailability or incorrect details, the courier may attempt redelivery or cancel the order.
8. International Shipping
Currently, we only ship within the United Arab Emirates (UAE).
9. Contact Information
For shipping-related inquiries, feel free to contact us:
Email: zorvodropuae@gmail.com
WhatsApp: +92 302 6915310
We are committed to providing a smooth and reliable delivery experience for all our customers.